Skills & Competencies for Regional Agency Director

Regional Agency Director job profile

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JOB SUMMARY for Regional Agency Director

Responsible for all facets of sales performance for insurance agencies within a designated geographic area.

JOB RESPONSIBILITIES for Regional Agency Director

Develops policies, objectives, and initiatives for agencies in the region and is responsible for ensuring the region meets its projected goals. Coordinates operations with those of other regions. Directs agency and district managers in achieving their goals and objectives of securing the optimum volume of high-quality business at proper cost. Responsible for number of premiums written per region.

Regional Agency Director SALARY RANGE

BASE 50%
$205,467
TOTAL 50%
$254,113
Job Level
M04
Job Code
EX05000150
Education/Degree
Bachelor's Degree
Reports To
Top Management

Regional Agency Director Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Regional Agency Director skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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6 hard skills or competencies (industry competencies) for Regional Agency Director

1 Industry Competency – Insurance Industry
Proficiency Level -3
Skill definition-Applying knowledge of the insurance industry to provide risk management services and protection to various individuals from financial loss.
Level 1 Behaviors
(General Familiarity)
Defines the key terminologies and components of an insurance policy.
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Level 2 Behaviors
(Light Experience)
Enters new information about insurance premiums and payments to update insurance policy records.
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Level 3 Behaviors
(Moderate Experience)
Identifies cost-effective solutions to address regulatory compliance challenges in insurance services.
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Level 4 Behaviors
(Extensive Experience)
Facilitates discussions with agents and underwriters on evolving exposures and risk management practices.
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Level 5 Behaviors
(Mastery)
Designs and executes innovative strategies and techniques to optimize the claims-handling process.
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2 Industry Competency – Insurance Legal and Regulatory Environment
Proficiency Level -3
Skill definition-Creating, executing, and adhering to state and federal laws governing insurance operations to ensure financial security and consumer protection.
Level 1 Behaviors
(General Familiarity)
Describes the basic structure of insurance legal and regulatory environment.
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Level 2 Behaviors
(Light Experience)
Complies with insurance legal and regulatory principles to safeguard the rights and interests of the insured.
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Level 3 Behaviors
(Moderate Experience)
Analyzes existing legal and regulatory standards to address errors affecting insurance policies.
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Level 4 Behaviors
(Extensive Experience)
Improves legal procedures for licensing intermediaries or producers to prevent penalties.
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Level 5 Behaviors
(Mastery)
Designs compliance strategies and programs to prevent violations of statutes, regulations, and policies.
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3 Regional Agency Director - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Regional Agency Director
Proficiency Level - 4
5 Competency for - Regional Agency Director
Proficiency Level - 5

2 general skills or competencies (Job family competencies) for Regional Agency Director

1 Job Family Competencies – Sales Management
Proficiency Level -4
Skill definition-Meeting or exceeding the company’s sales targets for sales functions.
Level 1 Behaviors
(General Familiarity)
Describes the basic concepts and components of sales management.
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Level 2 Behaviors
(Light Experience)
Documents all the sales call information in the customer relationship management system.
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Level 3 Behaviors
(Moderate Experience)
Facilitates monthly sales pipeline reviews to provide a reliable view of sales opportunities.
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Level 4 Behaviors
(Extensive Experience)
Directs the sales to achieve overall growth and hit sales targets.
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Level 5 Behaviors
(Mastery)
Conceptualizes innovative ways to market products and services.
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2 Job Family Competencies – Sales Strategy
Proficiency Level -3
Skill definition-Designing and implementing sales objectives to drive business results and boost sales revenue.
Level 1 Behaviors
(General Familiarity)
Discusses sales functions and tactics to drive sales strategies on accounts.
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Level 2 Behaviors
(Light Experience)
Conducts research to identify the right market and support the development of a sales strategy.
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Level 3 Behaviors
(Moderate Experience)
Defines sales strategies and methodologies to drive repeatable and predictable results.
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Level 4 Behaviors
(Extensive Experience)
Facilitates sales strategy analyses to increase market shares for all properties.
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Level 5 Behaviors
(Mastery)
Mentors representatives in integrating sales strategies to enhance performance and productivity.
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3 Regional Agency Director - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Regional Agency Director
Proficiency Level - 4
5 Competency for - Regional Agency Director
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Regional Agency Director

1 Core Competencies – Business Acumen
Proficiency Level -3
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Discusses the strengths and weaknesses of our products and services.
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Level 2 Behaviors
(Light Experience)
Explains advantages and disadvantages of different organizational structures from an efficiency perspective.
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Level 3 Behaviors
(Moderate Experience)
Evaluates supply chain efficiency with an eye toward improving shortcomings.
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Level 4 Behaviors
(Extensive Experience)
Leverages the latest technologies and tools that enhance business analytics.
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Level 5 Behaviors
(Mastery)
Designs and implements feedback loops to identify and promptly address business problems.
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2 Core Competencies – Key Performance Indicators (KPI)
Proficiency Level -4
Skill definition-Knowledge of and ability to apply a set of quantifiable measurements to determine how effectively an individual, team or organization is achieving a business objective.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and purposes of Key Performance Indicators (KPI).
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Level 2 Behaviors
(Light Experience)
Gathers internal and external benchmarks for KPI development.
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Level 3 Behaviors
(Moderate Experience)
Interprets and analyses KPI data to recommend courses of action.
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Level 4 Behaviors
(Extensive Experience)
Evaluates ongoing productivity; recommends corresponding modifications on KPIs as indicated.
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Level 5 Behaviors
(Mastery)
Establishes organizational Key Performance Indicators (KPI) frameworks and management processes.
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3 Regional Agency Director - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Regional Agency Director
Proficiency Level - 4
5 Competency for - Regional Agency Director
Proficiency Level - 5

Summary of Regional Agency Director skills and competencies

There are 6 hard skills for Regional Agency Director, Insurance Industry, Insurance Legal and Regulatory Environment, Insurance Products, etc.
2 general skills for Regional Agency Director, Sales Management, Sales Strategy.
11 soft skills for Regional Agency Director, Business Acumen, Key Performance Indicators (KPI), Budgeting, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Regional Agency Director, he or she needs to be skilled in Business Acumen, be skilled in Key Performance Indicators (KPI), and be skilled in Budgeting.

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